4: Technology

[C]apture key elements of performance that directly relate to the IT initiative.

Other Information:

An IT initiative generally can include applications, infrastructure, or services provided in support of a process or program.

Objective(s):

4.1: Quality

4.2: Reliability & Availability

4.3: Financial (Technology)

4.4: Information & Data

4.5: Efficiency

4.6: Effectiveness

Content