Table of Content

• Visions


• Missions
• Mission [1]


• Values


• Goals
• 1: Mission and Business Results
• 1.1: Administrative Management
• 1.2: Community and Social Services
• 1.3: Controls and Oversight
• 1.4: Correctional Activities
• 1.5: Defense and National Security
• 1.6: Disaster Management
• 1.7: Economic Development
• 1.8: Education
• 1.9: Energy
• 1.10: Environmental Management
• 1.11: Financial Management
• 1.12: General Government
• 1.13: General Science and Innovation
• 1.14: Health
• 1.15: Homeland Security
• 1.16: Human Resource Management
• 1.17: Income Security
• 1.18: Information and Technology Management
• 1.19: Intelligence Operations
• 1.20: Internal Risk Management and Mitigation
• 1.21: International Affairs and Commerce
• 1.22: Law Enforcement
• 1.23: Legislative Relations
• 1.24: Litigation and Judicial Activities
• 1.25: Natural Resources
• 1.26: Planning and Resource Allocation
• 1.27: Public Affairs
• 1.28: Regulatory Development
• 1.29: Revenue Collection
• 1.30: Supply Chain Management
• 1.31: Transportation
• 1.32: Workforce Management
• 2: Customer Results
• 2.1: Service Coverage
• 2.2: Timeliness & Responsiveness
• 2.3: Service Quality
• 2.4: Service Accessibility
• 2.5: Customer Benefit
• 3: Processes and Activities
• 3.1: Productivity and Efficiency
• 3.2: Quality
• 3.3: Financial (Processes and Activities)
• 3.4: Cycle Time and Timeliness
• 3.5: Management and Innovation
• 3.6: Security and Privacy
• 4: Technology
• 4.1: Quality
• 4.2: Reliability & Availability
• 4.3: Financial (Technology)
• 4.4: Information & Data
• 4.5: Efficiency
• 4.6: Effectiveness