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Documents/DTIC/1: Customer Service/1.2: Product and Service Usage |
1.2: Product and Service Usage Expand Customer Use of Products and Services Other Information: The wealth of information available through DTIC can be daunting to new users. DTIC will increase marketing efforts to expand knowledge of DTIC’s valuable resources throughout the National Security and Defense communities. In addition, we will investigate augmenting our traditional user training classes with distributed learning modules, online Web site tutorials and Web casts to make training and conference sessions more cost-effective and readily available. Indicator(s):
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