10.7: Web Chats
Use Web chats to provide unprecedented access to DOL experts. Other Information:
In addition to conducting live web chats on DOL’s budget, regulatory agenda, and strategic planning process, we have also
used chat technology to give the public the opportunity to provide feedback on a number other useful initiatives. Our worker
protection agencies have used live chats to get feedback on upcoming rules. Our Women’s Bureau also used live chats to talk
about job opportunities for women in green technologies and the Bureau of Labor Statistics conducted a live discussion on
the release of the March employment report featuring statistical experts from their Current Population Survey (CPS) and Current
Employment Statistics (CES) programs. Many of these initiatives were initially met with internal anxiety and resistance. By
demonstrating and sharing success internally, we have been able to build support for these new strategies, and encourage innovative
thinking in additional areas.
Indicator(s):
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