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Documents/CST/1: Service Delivery/1.5.3.1: Culture |
Create a culture of open innovation within the public sector. Other Information: Action on the supply side within government, to help create a culture of open innovation within the public sector. Such a culture change - which reflects an increasing trend in the private sector to see external ideas and collaborations as being the key to successful innovation5 - is particularly challenging in the public sector given the strong tradition of internal control over decision-making and policy development. So pro-active change management is essential. Stakeholder(s): Indicator(s):
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