Documents/CST/1: Service Delivery/1.5.2.3: Citizen Control

1.5.2.3: Citizen Control

Place citizens themselves directly in control of their own data.

Other Information:

Third - and perhaps most importantly - a citizen service model for identity management which places citizens themselves directly in control of their own data, able to manage their own relationship with government and with clearly visible controls to reassure them that this is the case. This citizen-centric approach to identity management is summarised in Figure 8 below. No one government has implemented all features of this approach, but all are being successfully deployed around the world, and together they represent CS Transform's view of the approach to identity management which will best help deliver citizen service transformation.

Stakeholder(s):

  • Citizens

Indicator(s):