Table of Content

• Visions


• Missions
• Mission [1]


• Values
• Value [1] Transparency
• Value [2] Citizen Participation
• Value [3] Collaboration
• Value [4] Standards
• Value [5] Process Definitions
• Value [6] Online Tools
• Value [7] Citizen Centricity
• Value [8] Flexibility
• Value [9] Opinions
• Value [10] Efficiency
• Value [11] Effectiveness
• Value [12] Compliance
• Value [13] Accountability
• Value [14] Simplicity
• Value [15] Comparison


• Goals
• 1: Citizen Centricity
• 1
• 2: Citizen Access
• 1
• 3: Independence & Cost
• 3.1: Low Impact
• 3.2: Flexibility
• 4: Guidance
• 1
• 5: Social Media & New Technologies
• 5.1: Citizen Engagement
• 6: Efficiency & Effectiveness
• 1
• 7: Compliance
• 1
• 8: Accountability
• 1
• 9: Communication
• 1
• 10: Dashboard
• 10.1: Website Scanning
• 10.2: Reports
• 10.3: Functionalities
• 10.4: Monitoring