5.1: Enterprise Architecture
Enable new and revised processes to easily go into effect. Other Information:
The Enterprise Architecture of PR/E -- Process redesign and enablement occurs in three phases; technology, e-Gov and CEOG.
The first phase focuses on current and future use of technology, along with a transition plan. In the e-Gov phase, current
uses are examined for potential streamlining and use of web services. In the envisioned CEOG phase, use will be extended to
citizens and other service recipients through social networking and other user-friendly, self-managed, secure and private
processes. The architecture will be flexible and agile. Using robust central process and data exchange repositories, it will
enable new and revised processes to easily go into effect. These requirements for streamlining and enablement will prove challenging
to many government workers, businesses, and citizens. The anticipated challenges, in the technology and culture, are based
on more than 40 years of established practice. The new processes must provide consistent service delivery to attain high degrees
of customer satisfaction.
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