4.2: Skills development
Ensure Australia has the ICT skills that it requires. Other Information:
There is increasing recognition in government and industry of the need to ensure Australia has the ICT skills that it requires.
The government will increase the ICT skill level of its employees as part of the process of building agencies’ service delivery
capability and maturity. Particular emphasis will be placed on raising the level of information technology literacy amongst
executives and senior executives. In addition to ICT-specific skills, including technical interoperability and information
architecture expertise, skills will be required ina wide range of areas, such as business processes, project management, and
security. Some skills strategies are included here. For example, the ICT investment framework will broaden and deepen the
skills base, as will Gateway™. In addition, a systematic process to address recruitment and retention is already being implemented
to strengthen skills. AGIMO has partnered with the Australian Public Service Commission (APSC) and other agencies through
the Chief Information Officer Committee, to coordinate the newly established working group of the Committee, the ICT Professional
and Skills Development Group. In support of skills development, the government will be a leader in using ICT to design and
build more efficient and effective work processes, for example enabling greater and better use of telework (that is, working
in locations independent of the central employer or contractor, using ICT to facilitate communications).
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