2.2: Technology enablement
Design an overall blueprint or roadmap for how government agencies will use information technology to interact with each other
and with citizens, businesses and organisations.
Other Information:
The government will design an overall blueprint or roadmap for how government agencies will use information technology to
interact with each other and with citizens, businesses and organisations under connected government. A detailed technical
description of the actions related to this strategic priority is at Appendix A. In brief, the blueprint will comprise:• technologies,
services and business processes that need to be built so that agencies’ systems can communicate and interoperate; and standards
that agencies need to meet to support the use of common technologies, services and business processes across governments.
The blueprint (technically termed ‘system architecture’) will build on the considerable work done to date to reach agreement
on cross-agency interoperability standards. It will also incorporate a stocktake to assess the capability of the public sector
to deliver the vision for 2010. Implementation of the blueprint will be project-based, through a set of ‘pathwayprojects’
that will break ground in key areas and can then be scaled up for wider implementation across government. Pathway projects
will relate to key components of the vision such as: user accounts which can be customised; a simplified sign-on facility,
which will be a single sign-on, except where circumstances require otherwise; connected services, such as when notifying a
change of address; facilities to allow people to re-use information already submitted to government, such as repeated grant
applications; and specific technologies, such as mobile connectivity and smartcards. The projects will start with a limited
range of services and government agencies, but will allow for more agencies to participate over time, with a growing range
of services. They will be selected to drive strategic investments which fill gaps identified by the stocktake, and to drive
reform of government business processes.
Indicator(s):
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