9.2: Accountability

Agencies will hold integrated program team members accountable for both individual functional goals and overall program success

Other Information:

A pervasive issue in government programs is that individual stakeholders focus primarily on performance metrics within their functions, and not on the holistic outcomes of the program. . For example, IT or program staff may push to award work to a particular vendor, or to add “bells and whistles” that fail to take into account time pressures and budgetary constraints. . Similarly, contracting staff may focus so much on competition requirements and small-business participation goals that they fail to look for solutions that meet these important requirements while also satisfying program needs. . We need to replace these “stovepiped” efforts, which too often push in inconsistent directions, with an approach that brings together the stakeholders and integrates their efforts. Agency executives will work with their senior procurement executives (SPEs), CIOs, and program leaders to take action and drive towards a more balanced set of individual and program success metrics based on the following two recommendations:

Stakeholder(s):

• Agencies


• Integrated Program Team Members

Indicator(s):

Indicator:1

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