E: Management, Communications, Technology, and Governance

Deliver world-class service to veterans and their families by applying sound business principles that result in effective management of people, communications, technology, and governance.

Other Information:

VA’s enabling goal is different from the four strategic goals. The enabling goal and its corresponding objectives represent crosscutting activities that enable all organizational units of the VA to carry out the Department’s mission. VA’s functions and activities focus on enhancing the workforce assets and internal processes, improving communications, and furthering a crosscutting approach to providing seamless service to veterans and their families through an improved governance structure that applies sound business principles. As such, many of these functions and activities are transparent to veterans and their families. However, they are critcal to our stakeholders and VA employees who implement our programs. VA will operate as an integrated veteran-centric organization. We will achieve this goal while ensuring full compliance with applicable laws, regulations, financial commitments, and sound business principles. * Note: Items highlighted with an asterisk (*) throughout the four objectives indicate areas that are directly related to implementing the President’s Management Agenda.

Objective(s):

E-1: Workforce

E-2: Communications

E-3: One VA IT Framework

E-4: Governance and Performance

Content