FERS 2: Accessibility
IN OUR CONTINUING EFFORTS TO MAKE UTAH A "24/7" ELECTRONIC STATE, AGENCIES ARE UTILIZING TECHNOLOGICAL ADVANCEMENTS TO PROMOTE
CITIZEN ACCESSIBILITY TO FORMS, PAYMENT OPTIONS, LICENSING, REGISTRATIONS, AND OTHER OPERATIONS.
Other Information:
Outcomes: • Regulatory agencies are available on the Internet (see graph to see the increase in the number of hits to agency
websites). • The regulatory agencies each have web sites containing relevant agency information and are offering on-line transactions
whenever possible. • On average 90% of agency information can be located on the individual agency web pages. Looking Ahead:
• Regulatory agencies will have all public forms available on the Internet and will strive to increase the amount of information
available on individual agency websites. • Agencies will continue efforts to make the credit card payment option more available
by working with government officials to resolve budgetary impacts and reconciliation processes related to credit card merchant
fees.
Indicator(s):
|
