2: Operational Excellence
Ensure operational excellence in enterprise-wide management processes. Other Information:
INITIATIVES ● Enhance the capabilities of financial systems and processes by: – Establishing an enterprise-wide approach for
financial management – Establishing methods for more accurate and timely predictions of application filings, workloads, and
revenues – Providing an automated operating environment for conducting financial management business with the USPTO ● Improve
human resource processes and services ● Improve the quality, cost-effectiveness, and timeliness of IT solutions by: – Simplifying
IT systems and support infrastructure – Improving existing business area tools and capabilities
Indicator(s):
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