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| Documents/USCB2007/1: Benchmark Measures/Objective 3.4: Collection, Processing & Dissemination |
Objective 3.4: Collection, Processing & Dissemination Meet program collection, processing, and dissemination requirements by providing a robust and secure information technology environment Other Information: The Census Bureau achieves economies of scale through centralized information technology services. The accuracy, timeliness, and efficiency of all Census Bureau programs are closely linked to the ability to provide stable and dependable information technology support and to continually increase the capacity for innovations in information technology. This objective supports the automated systems and technologies that are critical to all censuses, surveys, and programs. Strategies and means: * Improve customer satisfaction with enterprise applications and support. * Maintain availability of voice and data communications services. Measuring performance: * Percent of customer satisfaction with the management and availability of information technology services and systems. Indicator(s):
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