Documents/USAIDWIP/1: Web Improvement Status/1.4: Cusotmer Expectations and Service

1.4: Cusotmer Expectations and Service

Ensure that websites are meeting user expectations and needs and that the customer experience with websites is continually enhanced.

Other Information:

How does your Agency currently ensure that websites are meeting user expectations and needs and that the customer experience with websites is continually enhanced?

Indicator(s):