2.2: Social Media
The Government should use social media, not just to create transparency, but also to help people accomplish their core tasks. Other Information:
For example, agencies could post instructional videos on YouTube to explain how to apply for a small business loan or learn
about Medicare benefits. To do this, the government must ensure that federal employees who need access to social media tools
have them, and that these new ways of delivering content are available to all, including people with disabilities.
Indicator(s):
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