1: Web Communications
Establish Web Communications as a core government business function Other Information:
One of the biggest problems we face in improving government websites is that many agencies still view their website as an
IT project rather than as a core business function. Many government websites lack a dedicated budget. Only a minority of agencies
have developed strong web policies and management controls. Some have hundreds of “legacy” websites with outdated or irrelevant
content. With limited resources, many find it difficult to solicit regular customer input and take quick action to improve
their sites. While there are many effective government websites, most web teams are struggling to manage the amount of online
content the government produces every day.
Objective(s):
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