Documents/TO/8: Public Feedback, Participation, and Collaboration/8.2: Other Sources of Public Input

8.2: Other Sources of Public Input

Utilize creative methods to determine the areas of most interest to the public at a given time,

Other Information:

On-line interaction is only one avenue to elicit stakeholder feedback and input. As discussed in section "Excellence in Processing FOIA Requests", the Department is utilizing creative methods to determine the areas of most interest to the public at a given time, including engagement with our most frequent requesters to determine categories of information most appropriate for proactive disclosure, reviewing the public reference requests received by the Treasury Library, most frequent comments and requests from the public to the Executive Secretary's office, and the most frequent inquiries made by the public of the Treasury telephone operators, who are often the first contact the public has with Treasury personnel. An example of using this type of public feedback is the addition of the "Most Requested Data" section on our open gov website (see screenshot to left), the contents of which are determined by reviewing this public feedback. Treasury is also planning a series of open work sessions with various stakeholder segments and the public to share information with the public and hear directly from the public regarding their concerns and areas of interest. These sessions are also being designed to provide the opportunity for public-government engagement by breaking into smaller workgroups to brainstorm ideas and solutions to address specific issues as presented to the groups. Treasury will respond to public input received from the web page on a regular basis. Treasury also will publish its annual FOIA Report in an open format on its Open Government webpage in addition to any other planned dissemination methods.

Stakeholder(s):

  • The Public

Indicator(s):