7.6: Public Service Capacity
Build the capacity of the public service. Other Information:
The ACT Government delivers services to the people of the ACT in an increasingly complex environment. Demand for services
is growing and there are fewer skilled people to deliver them. There is record low unemployment in the ACT and a shortage
of skilled workers; demographic trends indicate the labour shortage will continue for some years. The ACT Government must
continue to respond to these demands in an innovative way. A strong, highly skilled public service is essential to deliver
services to the people of Canberra. To respond to the demographic challenges and deliver a complex range of services to the
people of the ACT, we need to embed a culture of learning and development, of good leadership, of managerial skill and of
constant improvement in the way we manage our most valuable asset—our people. The whole-of-government attraction and retention
strategy will support the ACT public service by improving leadership skills and managerial capacity in our executive and our
future leaders. The strategy also looks at recruitment practices to ensure the right staff with the right skills are employed
and processes are fast and efficient. Entry-level programs, such as the ACT Public Service Graduate Program, will employ a
new group of people keen to make a difference and work in the public service to support their community. A feature of our
strategy is providing our staff with opportunities to grow and develop and to support their own learning and development.
The ACT Government will also develop and implement a performance and accountability model for the public service.
Indicator(s):
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