Documents/SSAWIP/1: Web Improvement/1.3: Website Content

1.3: Website Content

Ensure that website content is readily accessible, updated, accurate, and routinely improved.

Other Information:

How does your Agency currently ensure that website content is readily accessible, updated, accurate, and routinely improved? The eServices Governance committee consists of a core group of Associate Commissioners charged with providing oversight and guidance, and establishing standards on new and existing eServices. Established by the eServices Governance Committee, the Web Steering Committee (WESCO), facilitates the coordination between responsible components on the development, management, and maintenance of the Internet. WESCO was charged with guiding and directing the implementation of Agency web policies, standards and procedures including the Certification of Web Content. Annually, WESCO certifies that the public content on the Agency’s internet websites are current and accurate. The certification includes compliance of WESCO established and NIST standards. This process identifies priorities and allocates resources for each fiscal year. Also, SSA requires all subcomponents with public-facing content to annually review and certify that the content is current, accurate, accessible, and complies with existing standards.

Indicator(s):