4.2: Workforce and Executives
SBA will recruit, sustain and effectively deploy a skilled, knowledgeable, diverse workforce and executive cadre capable of
executing high quality programs and activities that meet the current and emerging needs of its customers
Other Information:
The following outcome measures will determine success in meeting this Objective: 4.2.1 In FY 2008, and maintained each year
thereafter, SBA will achieve a rating of “Green” for having met all of the Core Criteria of the Human Capital initiative on
the PMA. 4.2.2 As a result of a revised management and performance culture, SBA employees’ rating of overall satisfaction
with their jobs will increase each year and by FY 2008 will exceed the government-wide average by at least 10 percent. 4.2.3
The percentage of SBA employees possessing core competencies identified for their positions is identified in FY 2004 and the
resulting gaps in current and future skills and competencies in mission-critical occupations is reduced by 20 percent each
year. Strategy: SBA recognizes that human capital is applied talent: the sum of talent, energy, knowledge and enthusiasm that
people invest in their work. The strategic management of human capital is the key to having a well-trained, skilled, motivated,
diverse, accountable and satisfied workforce that delivers results. The Office of Human Capital Management’s continuing efforts
and new initiatives are “Outcome” driven to support the strategic management of human capital in the accomplishment of the
Agency’s mission and strategic goals as well as implement the President’s Management Agenda (PMA) initiatives.
Indicator(s):
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