2.2: Sustainability and Growth

Maximize the sustainability and growth of existing small businesses assisted by SBA

Other Information:

The following outcome measures will determine success in meeting this Objective: 2.2.1 Increase the number of existing small businesses receiving SBA assistance. 2.2.2 By FY 2011 SBA-assisted small businesses in existence for 1-3 years, will exceed the average survivability rate of comparable non-assisted firms within that same time frame. 2.2.3 By FY 2011 SBA-assisted small businesses will exceed the average rate for job creation by small firms of a comparable non-assisted group. 2.2.4 Median customer satisfaction rate. Strategy: As firms begin to grow they face new challenges. The transition from a very small business with a few employees who are personally supervised by the owner to sophisticated operations with dozens of workers is often a very difficult transition. While almost two-thirds of ED clients are in the pre-venture or start-up category, the focus on providing assistance to the remaining third is critical. Current studies demonstrate that companies who seek business management assistance during “growth stages” increase their likelihood of business sustainability. One gauge of the value of SBA assistance is to compare the performance of SBA-assisted companies to the performance of a comparable non-assisted group, in terms of survivability rates, job creation and revenue growth.

Indicator(s):

Indicator:1

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