1.4: Internet and IT
Simplify the interaction between small businesses and the Federal government through the use of the Internet and information
technology
Other Information:
The following outcome measure will determine success in meeting this Objective: 1.4.1 Number of hours saved in searching for
relevant government information such as forms 1.4.2 Customer satisfaction. Strategy: These outcomes are used because they
support the fifth item of the PSBA, to provide small businesses the information they need to succeed.
Indicator(s):
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