4: ROI
Investments in major information systems ... demonstrate a projected return on the investment that is clearly equal to or
better than alternative uses of available public resources.
Other Information:
Return may include: improved mission performance in accordance with GPRA measures; reduced cost; increased quality, speed,
or flexibility; and increased customer and employee satisfaction. Return should be adjusted for such risk factors as the project's
technical complexity, the agency's management capacity, the likelihood of cost overruns, and the consequences of under- or
non-performance.
Objective(s):
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