Documents/PerfGov/8: Customer Service/8.2: Federal Websites

8.2: Federal Websites

Improving Federal Websites

Other Information:

As part of President Obama's Campaign to Cut Waste, agencies are working to improve, consolidate, or eliminate websites that are redundant, outdated, hard to use, or have poorly maintained content. While many Federal websites provide taxpayers with valuable services and information, there has been a proliferation of separate websites over many years. With thousands of unique federal .gov domains and websites, it can sometimes be difficult to find specific content. To address these problems and improve Federal websites, the Administration took the following steps: Froze the creation of new federal executive branch .gov domains until stronger website policies are in place; Publish the list of federal executive branch .gov domains on Data.gov; Created a .gov Task Force to make recommendations for updating website policies and best practices; and Conducted a review of federal websites to eliminate those that are duplicative or outdated and identify opportunities to strengthen and coordinate content across agencies. As part of the review of each Internet domain, agencies will conduct a thorough assessment to determine when content should be consolidated, updated, or eliminated. Agencies will look at factors including when the site was last updated, if the content already exists on another Government website, and whether the content is still providing value to its intended audience. Agencies’ consolidation plans will then be posted for the public.

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