1: Openness and Trust
[Build trust by] embarking on an open process of actively sharing data and information. Other Information:
Citizens more readily express and discuss their preferences with others when using social computing. This occurs on a basis
of trust, among users in a social computing community and between the community and the platform 'providers'. For government
to engage in this process in order to learn and discuss the needs of citizens, similar levels of trust will be required. A
key ingredient in building trust is information symmetry. By embarking on an open process of actively sharing data and information,
government can establish the required levels of trust.
Objective(s):
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