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| Documents/PRSA/6: Organizational Excellence/6.4: Analysis and Feedback |
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Develop a commitment to analysis and feedback. Other Information: • Supporting Action — Support a customer-focused research function (primary and secondary) by developing and implementing a strategic, comprehensive association-wide program that integrates the collection and analysis of information to support organizational objectives. • Supporting Action — Benchmark PRSA against other professional associations. Indicator(s):
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