AS II: Representation Disputes

The Office of Legal Affairs (OLA) will promptly investigate representation disputes and definitively resolve representation status for collective bargaining purposes, using the most efficient and client-friendly methods available.

Other Information:

Under the 2000-2005 plan, representation cases came under performance standards that ensure prompt action for the parties. Those standards continue to guide performance for the Office of Legal Affairs. In addition, the agency’s Representation Manual was revised and placed on the web site, and the agency instituted a Telephone Electronic Voting (TEV) system that streamlined the balloting process. The TEV process supports the President’s initiative to create a paperless business environment, eases the workload for agency staff, and makes representation services more accessible to the parties. In November 2002, after significant review, revision and reorganization, the Board issued its latest edition of its Representation Manual. These revisions made the manual more “user-friendly”. The Manual was originally used primarily as an internal document to assist investigators handling representation cases. Over time the Representation Manual’s use evolved so that it is now also used as a reference source by practitioners appearing before the Board. This Manual, and a list of Frequently Asked Questions based on the Representation Manual, is on the NMB’s web site.

Objective(s):

AS II.A: Electronic Systems

AS II.B: Outreach

AS II.C: Recruitment and Training of Attorneys

Content