GW IV.C: Paperless Office
Move aggressively toward creating a paperless office. Other Information:
Strategy 1: The agency will seek contractors to compliment internal efforts to improve records management and document management.
Use of on-line and electronic forms will be increased and become the norm. Strategy 2: Experience with improvements to Section
3 processes, including the introduction of scanning and electronic submissions, has shown that moving toward paperless processes
saves money and time for the Board and the parties. The agency will continue to seek process improvements in this area. Strategy
3: The agency will direct the use of new technology by the National Railroad Adjustment Board in all appropriate cases.
Indicator(s):
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