Documents/NEH/3: Quality and Efficiency/3.1: Service

3.1: Service

Provide effective and results-oriented service to the American people.

Other Information:

Strategies: Oversee and periodically review the agency's operations, particularly the application process the merit review process grants management budget and financial management information management human resources Work to implement key elements of the President's Management Agenda: expanded electronic government strategic management of human capital competitive sourcing improved financial performance budget and performance integration As needed, constitute teams of staff members from a cross section of the Endowment to consider ways to improve agency operations and procedures. Where appropriate, work in consultation with NEH members of AFGE Local 3403 to enhance quality of service and efficiency of operations.

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