Crosscutting Processes 4: Timely and Useful Information

Ensure that NASA’s customers receive information from the Agency’s efforts in a timely and useful form

Other Information:

The Communicate Knowledge Crosscutting Process: The Communicate Knowledge process is the means by which NASA coordinates, manages, and shares information and experiences related to the content, relevance, results, applications, and excitement of NASA’s mission. The Space Act mandates that NASA “provide for the widest practicable and appropriate dissemination of information concerning its activities and the results there of.” The knowledge generated by NASA’s activities is without purpose if it is not shared with those who can use it. This includes scientists and technologists around the world, companies and innovators, science and technology communicators such as educators, publishers, museums, and the media, and every citizen of the United States and the world. NASA is a recognized leader for its innovative and comprehensive communication abilities. However, as an organization that focuses much of its attention on the successful completion of its programs and projects, we must remember that this is only part of our task. Our communication objectives are not secondary. Particularly as we strive to do more with less, NASA is committed to ensuring that we provide sufficient resources and attention to the vital task of transferring our discoveries outside of the Agency. *** To achieve these objectives, we partner with the educational community and industry to inspire America’s citizenry and create increased learning opportunities. We involve the educational community in our endeavors to inspire America’s students, create learning opportunities, and enlighten inquisitive minds. We seek to share the experience of expanding the frontiers of air and space with the broadest array of America’s citizenry. We will inform, provide the status of, and explain the results of NASA’s programs. We will ensure consistent, high-quality, external communication. In our communication efforts, we will seek to deliver content with value for our customers, not merely to promote our programs. We will constantly seek to understand what our customers value, rather than assume that we already know. Another strategy we will pursue is to better integrate the work of our communication professionals and our scientists and engineers. We will also leverage our information technology resources for knowledge management practices to enhance our communication efforts.

Objective(s):

1: Knowledge Sharing

2: Dissemination of Information

3: Technology Transfer

4: Education

Content