Documents/MSPW/Visions


  • Vision [1]
    • Our agency website will open government to its citizens and support the business processes necessary to achieve our mission. Our website will offer complete information and efficient and secure processes to work with our business partners. Our website will help ensure that when citizens interact with this agency, they are able to: Get the information or service they want without knowing which part of our agency provides it Get answers to their questions promptly, completely, in words they understand Complete government transactions—including filling out forms and applying for programs—online, and those processes are easy to find and easy to use Talk to a person when they want Get the same answers to their questions no matter who they ask or how they ask them (online, phone, mail) Get clear and accurate instructions on where to start and what happens next This is the vision that guides our strategic goals and objectives.