1: Website Quality and Ease-of-Use

Improve the quality and ease–of–use of agency websites by identifying and enhancing the efficiency of the most used tasks, making those tasks easier to find, and eliminating content that is outdated, redundant, and inaccurate.

Objective(s):

1.a: Top Tasks

1.b: Task Efficiency

1.c: Home Page Design

1.d: Certification Process

1.e: Certification Failures

1.f: Annual Reviews

1.g: Cross-Agency Consolidation

Content