4.5.4: Technological Innovation

Increase leverage of technological innovation.

Other Information:

Increased leverage of technological innovation. Human resource management over the past 20 years has moved away from standardized processes; however, technological advancements over the past 10 years have created opportunities for more effective personnel management efforts through greater standardization and agency collaboration. For example, most agencies were granted the authority to develop and manage their own recruitment and assessment practices in the mid-1990s. The result has been a highly variable recruitment and assessment landscape where a select group of agencies have fully leveraged newer Web 2.0 technologies in this area (e.g., the U.S. Peace Corps) and others, often with less expertise and/or funding, maintain practices that are dated or ineffective in recruiting and placing younger job applicants. Overall, such technological variation is not conducive to achieving broader personnel management goals, and OPM should take the lead in identifying those areas where standardization might benefit all agencies.

Stakeholder(s):

• OPM


• U.S. Peace Corps

Indicator(s):

Indicator:1

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