17: IT Programs
Manage and sustain mission-critical information technology programs Other Information:
Planned Outcome: Furtherance of core program operations and strategic objectives through the use of IT expertise, services,
and resources. Library programs, with the support and assistance of OSI and Information Technology Services (ITS), will plan,
design, and implement new IT projects and programs that support program-specific missions, as well as sustain operations through
the application of new or upgraded digital technologies. Performance Measures: 1. Level of Library program managers’ satisfaction
with ITS support of mission-critical IT programs. 2. Sustained IT systems for mission-critical digital programs. 3. Gap analysis
conducted, comparing institution-wide digital strategy (as defined in the Digital Strategic Plan), when compared to existing
capabilities and forecasted needs over time. 4. Degree Library of Congress digital priorities and goals, as defined in the
Digital Strategic Plan, achieved over time. 5. Degree to which the Library is prepared to recover (completion of the ACF,
disaster recovery planning, backup planning, etc.), and the ability of the IT infrastructure to actually recover from disasters.
Objective(s):
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