1.1.3: Security Help Desk

Field enquiries regarding malware and unauthorized access, and give technical advice.

Other Information:

IPA established the Security Help Desk to field general enquiries regarding malware - including computer viruses - and unauthorized access, and give technical advice, so all citizens can use IT, worry-free. IPA痴 help desks provide information through the website FAQ page to alleviate user concerns and offers further assistance to telephone, e-mail, fax, or postal enquiries.

Stakeholder(s):

• Japanese Citizens

Indicator(s):

Indicator:1

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