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| Documents/HHSIT/2: Quality, Availability, and Delivery of Information and Services/4: Technology for Collaboration and Knowledge Sharing |
4: Technology for Collaboration and Knowledge Sharing Provide technologies enabling HHS employees to work collaboratively and share knowledge. Other Information: Communications and Collaboration -- HHS communication and collaboration are increasingly interconnected in order to get maximum value from the information technology (IT) infrastructure, and enable personnel to collaborate efficiently. As a result, messaging and collaboration servers that enable e-mail, document sharing, and instant messaging have become a mission-critical infrastructure component in business environments throughout the government.. Because e-mail servers are aggregation points for data and are critical to the day-to-day operations of most government agencies, security is of the utmost interest in the Department. E-mail has become the most common vehicle for virus infections, and was the means of entry in the majority of virus incidents in 2005. The Federal Government and Corporations are starting to depend on collaborative Web sites and instant messaging to enable growth, productivity, and communication. These too have become targets of malicious software writers and require protection against viruses and worms. Indicator(s):
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