2: Web Services
Leverage web services to conduct business securely with customers and stakeholders. Other Information:
Web Services and egov initiatives -- The Department will continue its investment in electronic Government (eGov) initiatives
to deliver services and information to internal as well as external employees, consumers, and business partners. Key to this
strategy is the use of standards-based Web Services. Web-based technologies are recognized as a vital and effective way for
organizations to communicate both internally and externally. HHS has taken steps to leverage web-based technologies as it
seeks to better serve the US citizenry and improve communications within the agency. The are three categories of Web based
technologies HHS uses to achieve these objectives: Internet Web sites, an Intranet Web site, and an internal HHS Web portal.
HHS Inter- and Intranet Web sites include the HHS.gov site as well as many other HHS Operating Division sites. These sites
are used to fulfill the objectives of the E-Government Act of 2002 by providing timely and effective communications that are
citizen centric. The HHS.gov Web site is comprised of individually coded HTML pages, although there is a plan to implement
a Content Management Solution for the site which will make site modification and maintenance more streamlined and convenient
for contributors. Additionally, a planned redesign of the OCIO Web site for HHS.gov will offer better organization and more
timely delivery of information about the OCIO office, its mission, accomplishments and strategic objectives. The HHS Intranet
Web site is available to HHS employees with internal access to the HHS network. The Intranet site serves as an internal communication
tool for agency information. The HHS Web Management Team, guided by the results of usability testing, card sorting, and interviews
with HHS employees, continues to make progress on redesigning the HHS Intranet. The objective of the redesign is to streamline
the presentation of content and increase it’s relevancy and usefulness for HHS employees. The HHS Web portal is being developed
with use of the Plumtree application. The portal provides a collaboration tool where communities of employees can form around
projects within the Department. Currently, the HHS Web portal is being used extensively by the HHSIdentity Project which has
developed sub-communities to assist in the sharing of information among employees in the agency working on the initiative.
Consistent with Section 6.2, the Department will leverage standards-based Web Services infrastructure (common services). Moreover,
the Department will migrate toward SOA-based common services for future eGov initiatives and for integration of legacy technology
and applications with new Web-Based applications to facilitate information interoperability, and to expose standards-based
SOA/Web servers to consumers, business partners, and other users of eGov systems and applications.
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