1.6: Cross-Training
Cross-Train the IT, Mission, Financial Management and Acquisition Leadership Team Members. Other Information:
In conjunction with assigning a dedicated team of professionals to the program, we noted in our interviews that the more successful
program teams had members who had a good understanding and/or experience with the other functions within the program team.
We recommend that the mission/domain, IT, financial management and acquisition leaders should each be cross-trained in the
others’ disciplines. The establishment of the Leadership Academy above will foster some aspects of this for program managers;
however, there should also be a level of rotational assignment among functional team members to foster breadth of experience.
Agencies should seek to create, for example, financial management and IT leaders who have worked in program offices, functional
personnel who have been end users, and procurement professionals who have experience acquiring IT systems.
Indicator(s):
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