6.2: GSA Employees Engage the Public in Mission Operations

Create a culture and infrastructure that will engage employees and encourage public participation.

Other Information:

GSA is creating a culture and infrastructure that will engage employees and encourage public participation. GSA operates a number of websites where employees can perform functions that promote transparency, seek opportunities to increase public engagement, and collaborate with others across and outside of the government. One of these sites is http://www.facebook.com/USAgov. On this page, anyone with a facebook account can become a USA.gov fan and post questions or ideas that a USA.gov representative will answer. This leads to open dialogue between federal employees and the public. Another facebook page specifically for GSA is available at http://www.facebook.com/GSA. At http://www.youtube.com/USGovernment, Federal employees can also engage with the public. GSA uses this website to offer a video contest to engage the public. The website includes information that allows anyone to learn more about the U.S. Government as a whole, or YouTube channels with information about specific agencies. These sites are available to the government because of a Terms of Service Agreement negotiated by GSA. The Terms of Service Agreements allow GSA and all federal agencies to use available public sites such as MySpace, Wikispaces, and Bing to engage both employees and the public online. A full list of the negotiated Terms of Service agreements is available at https://forum.webcontent.gov/?page=TOS_agreements. The pre-negotiated agreements, which address most of the common concerns of agencies using social media, are posted on GSA’s online cloud storefront at www.Apps.gov.

Stakeholder(s):

• GSA Employees


• The Public

Indicator(s):

Indicator:1

Content