6.1.4: Open Government Citizen Engagement Tool

Manage IdeaScale, a social dialogue tool used to gather public responses for various electronic forums across the federal government.

Other Information:

GSA manages IdeaScale, a social dialogue tool used to gather public responses for various electronic forums across the federal government. Agencies were offered free training through GSA’s Web Manager University. As a result, 22 of the 24 major agencies adapted the IdeaScale tool and launched their public dialogues by the 60-day deadline. The out-of-pocket cost of this major public-facing initiative totaled about $10,000. This is significantly less than individual agencies would have spent if they had to secure the expertise and infrastructure needed to launch their own public engagement sites. The consistency in using the same tool across government provided an added benefit. GSA’s Open Government page, www.gsa.gov/open used the public engagement tool to create an online conversation where the public submitted input about the agency’s Open Government Plan. http://opengsa.ideascale.com/

Indicator(s):

Indicator:1

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