OI 2 Initiative 5: USA.gov and GobiernoUSA.gov

Integrating consumer websites into USA.gov and GobiernoUSA.gov

Other Information:

Initiative: Integrating consumer websites into USA.gov and GobiernoUSA.gov. Service: Citizen service Description: To ensure that as many people as possible have access to the high-value consumer information created in OCS/FCIC, the content for all websites is being integrated into USA.gov and GobiernoUSA.gov. Outcomes: * Build on the strength of the USA.gov brand and Google page rank. * Make it easier for the public to find consumer information on USA.gov. * Make it easier for the public to interact with the government via an improved directories section on USA.gov. * Better integrate content across the print and Web channels, making it easier for members of the public to find answers to their questions in a format they choose. * Remove duplication of content across the multiple websites, thus helping avoid confusion on the part of the public by giving them a single-source to go to. * Increase internal efficiency by better integrating OCSIT website personnel.

Stakeholder(s):

• U.S. Residents: Customers: Key customer groups for OCSIT are the 308 million U.S. residents and businesses. This includes seniors, veterans, teachers, students, kids or anyone who needs information from the federal government. Other federal agencies also seek information and services from OCSIT in the form of best practices, participation in communities of practice and training.


• U.S. Businesses


• Seniors


• Veterans


• Teachers


• Students


• Kids


• Federal Agencies

Indicator(s):

Indicator:1

Content