Documents/GSACSP/2: Customer Relationship Management/S 2.1: Customer Agency Issues

S 2.1: Customer Agency Issues

Make our executives aware of customer agency issues anywhere in the enterprise at a glance so they can resolve those issues quickly.

Other Information:

* Efficiently collect agency profiles for our leaders’ visits to customer agencies. * Ensure our leaders who visit or contact customer agencies know how the agency uses us. * Increase our overall understanding of our customers, their satisfaction, and loyalty with the Public Buildings Service and the Federal Acquisition Service. * Improve joint portfolio planning for customer agencies.

Indicator(s):