3.1: Human Resources
Provide effective human resources management. Other Information:
This objective aligns with the agency’s Human Capital Plan that encompasses leadership and knowledge management, a results-oriented
performance culture, talent management, and job satisfaction. Our Strategy: The FTC recognizes that its employees are its
greatest asset and places great emphasis on the importance of human resources management to the successful accomplishment
of its mission. one of the key strategies used to achieve this objective entails implementing programs and processes that
will enable the agency to quickly recruit, develop, and retain a qualified, diverse workforce through an integrated workforce
plan. The FTC also uses the integrated workforce plan to identify and fulfill current and future human resources needs to
carry out its mission and creates an agency-wide performance culture focused on individual and organizational accountability
toward the achievement of the FTC’s programmatic goals and priorities. finally, the agency achieves this objective by providing
human resources management training and outreach to staff. Performance Results: Two performance measures, Performance Measure
3.1.1 and Performance Measure 3.1.2, are used to gauge achievement of this objective. These measures are based on results
from the federal employee Viewpoint survey administered by the U.s. office of Personnel Management. The survey focuses on
federal employees’ perceptions of critical areas of their work life and workforce management, and measures factors that influence
whether employees want to join, stay, and help their agency meet its mission. in fy 2010, the FTC had a survey response rate
of 51 percent (478 of 931 employees responded) and, compared to other federal agencies with over 1,000 employees, received
second place marks on the leadership and Knowledge Management, resultsoriented Performance culture, and Talent Management
indexes and fourth place in Job satisfaction. in addition, the FTC is listed as one of the agencies with the highest increases
since 2008 for three of these four indexes. of the 78 items on the survey, the FTC had 55 items with high positive ratings
that are considered strengths; no items with negative ratings that would be considered weaknesses; and six items had a neutral
rating. additionally, 64 items were five percentage points or more above the government-wide average, and no items were five
percentage points or more below the government-wide average
Indicator(s):
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