3.5: Outreach, Public Understanding, and Information

Increase public understanding of consumer protection and community development and the Board’s role in these areas through increased outreach and by developing programs that address the information needs of consumers and the financial services industry.

Other Information:

This objective will be pursued in part through the following actions: • Expand outreach activities to consumers, the financial services industry, local governments, and other interested parties. • Raise awareness of Board activities in consumer protection and community development among relevant constituencies. • Develop programs and activities that address constituencies’ information needs. • Provide clear, concise, and complete disclosures for consumers. Discussion The Board’s efforts to promote public awareness of consumer protection and to expand economic opportunity through access to capital and credit are implemented through a broad consumer and community affairs program. The program supports research on and promotes public awareness of current issues. This is accomplished by partnering in research efforts on the effectiveness of personal financial and economics education and by developing and sponsoring research programs on consumer education issues and effective community development strategies. The work is furthered by partnering with Reserve Banks and through consultation with the Board’s Consumer Advisory Council.

Indicator(s):

Indicator:1

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