3.3: Staff and Career Development

Develop a staff that is highly skilled, professional, innovative, and diverse, providing career development opportunities, to ensure the retention of highly productive and qualified staff and recruiting highly qualified and skilled employees.

Other Information:

This objective will be pursued in part through the following actions: • Implement a performance evaluation process that ensures high standards of performance and focuses on staff competencies, skills, and behaviors. • Establish a multidimensional leadership-training program that includes tailored classroom training, developmental work assignments, mentoring, and job rotations. • Use data on emerging issues and information on the changing financial services marketplace to structure training that will assist staff in refining technical skills, increasing productivity levels, and achieving excellence. • Collaborate with the Board’s Management Division to develop responsive recruiting mechanisms to ensure qualified and diverse candidate pools for vacant positions. Discussion The rapid changes taking place in the financial service industry require the maintenance of a well-trained, highly qualified and productive staff at all levels of expertise. Training is a high priority for staff at all levels and in addition to classroom training, specialized training opportunities and developmental assignments tailored to the needs of individual employees are provided.

Indicator(s):

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