6.1: Performance-Based Management

Make FEMA a performance-based organization.

Other Information:

STRATEGIES a. Link planning and performance to resource allocation decisions. b. Establish and maintain an annual strategy and performance evaluation and improvement process. c. Measure performance in a way that balances productivity and efficiency with quality, customer satisfaction, and employee concerns. d. Identify opportunities to streamline and improve business processes. e. Effectively share products and information across program areas. f. Develop methods to capture, share, and use internal knowledge and lessons learned to continuously improve.

Indicator(s):

Indicator:1

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