Documents/FEMA/2: Minimize Suffering/2.3: Timely Assistance

2.3: Timely Assistance

Provide timely and appropriate disaster assistance and payment of flood insurance claims

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STRATEGIES a. Develop standards for delivery of assistance that take the varying nature and magnitude of disasters into account. b. Deliver both financial and in-kind assistance quickly, efficiently, and in ways that customers find understandable, convenient, valuable, and tailored to their needs. c. Ensure that flood insurance claims are settled fairly and quickly. d. Lead the development and implementation of a general Federal Recovery Plan with incident-specific annexes and recovery guidelines, including the recovery programs of all Federal agencies.

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