Documents/FDIC/3: Consumer Rights/3.2: Institutional Compliance

3.2: Institutional Compliance

FDIC-supervised institutions comply with consumer protection, CRA and fair lending laws.

Other Information:

Means & Strategies: The FDIC participates in various outreach activities and provides technical assistance to the institutions it supervises and to community-based organizations. These activities facilitate their understanding of, and compliance with, CRA and fair lending laws and regulations. The compliance and CRA examination process evaluates FDIC-supervised institutions’ practices regarding consumer protection, CRA, fair lending laws and regulations, and consumer privacy. In addition to the examination process, the FDIC investigates consumer complaints about unfair or deceptive practices. Non-compliance with consumer laws can result in civil liability and negative publicity as well as informal or formal enforcement actions by the FDIC to correct the identified violations. An institution’s compliance with consumer protection, CRA and fair lending laws and regulations is considered when an institution seeks to engage in new or expanded activities. External Factors: If a severe economic downturn resulted in an increased number of troubled institutions, the FDIC might have to reallocate its examiner resources to enable it to respond adequately to safety and soundness issues posed by troubled institutions. This could result in temporary adjustments to the FDIC’s various examination programs, including its compliance and CRA examinations.

Indicator(s):